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What do you need to do in exchange for a refund or refund?
+ Package the product you receive. + Send it to us at: 425 W 23Rd St, New York, NY – 10011, United States. —- Recipient name: HYPEMALLS.STORE Return + Send 01 email to us in the mailbox: contact@hypemalls.store With the subject “Request exchange or refund” and content is describe the problem of the product
When will you be exchanging or refunding?
We will gladly issue you a replacement item or issue a refund back to your original form of payment for any of the following reasons:
+ Didn’t fit + Didn’t match description + Wrong item
Timeframe in which HYPEMALLS.STORE accept returns?
Returns must be shipped back to us within 30 days from the date you your package is delivered.
Who Is Responsible for Return product?
HYPEMALLS.STORE will provide a pre-paid label for anything that was damaged, miss printed, or defective. For all other cases, return shipping cost are the responsibility of the customer.
When will you receive your refund?
Once we receive the return product please allow 6-10 days business to process for you. All returns product will be processed through our inspection department for approval/rejection. If you are approved for a refund please allow 3-5 business days to receive your refund once it is refunded.
We cannot accept customers return or exchanges if any product has been washed, worn, or over 30 days.
Contact Us:
Email: contact@hypemalls.store
Address: 425 W 23Rd St, New York, NY – 10011, United States
Phone: +1 (917) 445-8004
If you feel that the product you’ve purchased does not meet the requirements you have in mind, then you do have the option to request a refund.
Below are the conditions under which refund will be granted.
You can get a full refund if:
·If the product you purchased is completely non-functional.
·If you did not receive your product within 30 business days after the date you placed your order.
*Please Note: The refund will go back to your account in 5-10 business days.
For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. Ideally, the pictures should be on a flat surface, with the tag and error clearly displayed.
We will use this information to help you with your order and to prevent repeated errors in the future.
If you have other concerns and inquiries, kindly send a mail to contact@hypemalls.store
All information in local, please get in touch in this full address: 425 W 23Rd St, New York, NY – 10011, United States